Exchange & Returns




Our policy is to offer exchanges within 7 days from the receipt/delivery of products purchased from us and are subject to the following conditions:

  1. Your name and order number must be presented sent to within 7 days from receipt/delivery, and;
  2. The products must be in sellable condition with its original packaging, and;
  3. The products does/do not fall under non-exchangeable category (refer to list below), and
  4. You are exchanging for something of the same or higher value*.

To exchange an item, please contact us at

Exchange Terms & Conditions

  • *Exchanges for items of a lower value are possible but we will not be able to refund the balance
  • Valid for one-time exchange only.
  • Customers have to bear the cost of shipping products back to us

Non-exchangeable items include:

  • Nail Polishes


We are happy to offer returns within 7 days for any defective items that you have purchased from us, if the following conditions are met:

  1. The item purchased has a manufacturing defect or damage caused by delivery.
  2. Your name, order number and photos of the defect(s) must be presented and sent to within 7 days from receipt/delivery

Return Terms & Conditions

  • The value of returned product(s) will be credited to you via the same credit card used to make the payment.


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